Challenge
the Traditional
In today's telco scene, the only constant is change. And operators have to keep transforming to meet the demands of this shifting landscape.
The key to success is adopting a lean digital telco model. This is an alternative to the traditional telco model, which responds slowly to customer needs, has weak digital engagement, and falls into "legacy thinking."
Use Case 1
Launch
Launch digital brands faster and reach new markets.
Ideal for: Traditional telco players, Internet service providers
The rise of digital telcos
Traditional telcos have turned to launching lean digital telcos as part of their overall strategy.
In the last 4 years, over 20 digital telco brands were launched. However, the vast majority have failed to meet expectations.
89%
Failure rate
89% of these digital telco brands have failed to achieve business goals.
3%
Low traction
Some of these brands gained less than 3% subscriber share. Others had to shut down.
A Digital Reality
Many telcos have tried to innovate and transform–but most have failed. Technology is only part of the reason.
Stuck in the Loop
Too Slow
Slow to respond and keep up with rapidly evolving customer needs and expectations.
Lackluster ecosystem
Unable to create rich digital ecosystems and offerings on top of existing telco portfolio.
Poor Digital Engagement
Inconsistent and patchy customer service experience resulting in high churn and low NPS.
Legacy Thinking
Struggling to shift to a lean and agile operational model.
Rigid Platforms
Platforms are built on inflexible and unscalable infrastructure and over-engineered builds.
Circles X developed a turn-key solution to help you launch your digital telco and succeed in this space. Our digital Telco-in-a-box platform has:
A unified, cohesive, flexible infrastructure
This empowers you to run a lean business with less than 10 people at launch. No integration. No change requests.
In-built customer analytics and marketing tech
This helps you drive customer engagement, with unparalleled 360 degree view giving you high-touch personalized digital user journey.
Digital ecosystem engine
This enables you to integrate a myriad of partners delivering digitally rich experiences and offerings on top of your existing offerings.
Ahead of the curve
On top of our platform, our team has built-in operating expertise from the get-go to accelerate your growth. Our +5 years' worth of experience running Circles.Life gives you the leverage to run fast.
ServicesIt's Day 1, not Day 999
We can short-circuit the learning curve to give you the result you need on Day 1.
A team with deep experience
We know what it takes to run a digital telco.
It takes weeks, not months.
We can get the ground running from start to launch in 12-16 weeks
Circles X can evolve your business. To learn more or request a demo, drop us a line.
© 2022 © Circles.Life / Circles.Asia